Sault Ste. Marie Animal Clinic Covid-19 Update May 19th 2020

Sorry, we do not do grooming…. Pet or otherwise 😉

The good news is some restrictions have been lifted for veterinary medicine in the province of Ontario. This means we can now see pets for non urgent services such as regular check ups, vaccinations, and elective surgeries such as spaying and neutering.

The bad news is we are still in the middle of a global pandemic, we are still far from ‘business as usual’. We must still follow social distancing guidelines – which create some unique challenges in veterinary medicine.

For everyone’s safety and well being, we will be following the protocols listed below until public health guidelines indicate we can safely do otherwise:

1. The doors will still be locked. Please call from your car when you arrive or knock loudly then step back and wait for someone to come to the door.

2. Clients will not be allowed in the hospital in most cases – pets will be brought into the hospital by staff either from your car or a quick hand off at the door.

3. We will continue with ‘Curbside Service’ for food and medication purchases. Payments by credit card over the phone are appreciated.

4. We will be wearing facemasks during interactions with the public. Please do not be alarmed – we are doing this for everyone’s safety and well being. We appreciate those of you wearing a mask as well 😊

5. We can now schedule appointments for spaying and neutering as well as routine vaccinations. Please note there may be longer waits than usual as we have a backlog to catch up on. (Priority will be given to pets who are due or overdue for a Rabies booster)

6. In lieu of signed consent forms, consent will be given verbally for the time being.

Thank you for your patience and understanding – we are all in this together!