What do I do in the case of an emergency and your clinic isn’t open?

For after hours emergency service please call 705-759-8888

The veterinarians of the five Sault Ste. Marie Ontario Veterinary Hospitals work together to provide twenty-four hours, seven days a week emergency service for their clients.  If you require emergency service for your pet call 705-759-8888.  Do not come directly to the clinic…. Call First!

If our clinic is not open, an answering machine will give you directions for contacting the answering service who will take your name and phone number and a brief description of the problem.  The ‘On-Call’ veterinarian will be paged and they will call you right back.  They will help you to decide whether or not your pet needs to be seen on an emergency basis.  If your pet does need to be seen, please pay attention to which Veterinary Hospital the ‘On-Call’ veterinary is calling from so that you go to the right one!

There is an additional fee call the “Emergency Fee” to see a veterinarian on an emergency basis or if you and the ‘On-Call’ veterinarian decide that the problem does not require immediate medical attention, you may be charged a fee for the telephone advice.  The ‘On-Call’ veterinarian will provide us with a summary of the treatment your pet received and the follow-up care required.