Dr. Gary Palmer – Veterinarian/Practice Owner

Dr. Palmer graduated from Ontario Veterinary College in 1989. He practiced for three years in a busy, progressive animal hospital in Scarborough before falling in love with Northern Ontario and purchasing Sault Ste. Marie Animal Clinic with his wife Robin in 1992. While practicing in Scarborough, Dr. Palmer was fortunate to be at one of the first private practices in Ontario to offer veterinary ultrasound diagnostic services to their clients. Over the last twenty years he has enjoyed refining his skills and incorporating this valuable diagnostic tool into daily practice. In addition to providing comprehensive preventive care for pets, Dr. Palmer relishes working up challenging internal medicine and cardiology cases. He is also an accomplished surgeon and enjoys performing a wide range of surgery from orthopedics to root canals. Recently, he has developed an interest in minimally invasive (laparoscopic) surgery and has been very impressed with the many benefits this exciting new technique offers.


Dr. Robin Lewis-Palmer – Veterinarian/Practice Owner

Dr. Lewis-Palmer graduated from the Ontario Veterinary College in 1990. She practiced in Scarborough for two years prior to moving back to northern Ontario with her husband Gary to purchase Sault Ste. Marie Animal Clinic in 1992. Unfortunately, allergies limit the amount of “hands on” contact Dr. Lewis-Palmer has with dogs and cats but she remains active behind the scenes as a practice manager and promoting client education.


Tara Houston – Registered Veterinary Technician

Tara has been with Sault Ste. Marie Animal Clinic since graduating from the Centralia College Veterinary Technician program in 1994 and obtaining her Registered Veterinary Technician status in 1995. She participates in ongoing accredited continuing education activities to maintain her registered technician status.  Tara is responsible for running most of the diagnostic tests performed on blood, urine and stool samples in our fully equipped ‘in house’ laboratory as well as taking x-rays and monitoring pets under general anesthesia.

In her spare time, Tara operates ‘The Mannered Pooch” teaching group and private obedience lessons. She actively competes in Agility classes with her Parsons Terrier “Cricket”.  Tara has also trained Hudson, the Palmer’s Portuguese Water Dog, and has successfully competed with him at several agility competitions as well.  Hudson LOVES learning and competing in agility and highly recommends Tara as a trainer.


Cindy Bouchard – Veterinary Assistant

Cindy joined the Sault Ste. Marie Animal Clinic team in 2001. She is active behind the scenes assisting during assessments, treatments, surgery and anesthesia but her favourite part of the job is providing lots of TLC for our four-legged friends. Cindy is the one to make sure your pet’s stay with us is as pleasant and fear free as possible – her caring and gentle manner calms even the most nervous or reluctant patients. Cindy has a cat and two dogs at home.

Whether it’s four legs or four wheels, count Cindy in! She and her husband enjoy four wheeling, ATV’s and they spent many years mud racing in Canada and the US.


Stephanie McKay – VOA

Stephanie McKay is the newest team member of the Sault Ste. Marie Animal Clinic Team.  She is a graduate of Robertson College Veterinary Office Assistant Diploma program (VOA) and has over 5 years of experience working in the veterinary field and other aspects of animal care. Steph is enthusiastic about continuing her education and is working towards becoming a fully licensed Veterinary Technician (RVT). Whether working ‘out front’ welcoming you and your pet to our hospital and answering your questions, or ‘in the back’, involved in all aspects of diagnostics and therapeutic care of outpatients and hospitalized patients, Steph’s priority is to make sure your pet is comfortable, and that the experience is as ‘Fear Free’ as possible.

Stephanie, a life long ‘horse girl’, enjoys volunteering with Therapeutic Ride Algoma (TRA).  She is on the board of directors, helps train volunteers and instructs lessons all while working on upgrading her rider and instructor levels to give TRA participants the best and safest experience possible.

When not working or volunteering you can find Steph out hiking and enjoying the outdoors or horse back riding – everything from trail rides to barrel racing to cattle penning with friends on the weekends.

Stephanie shares her home with “Brody”, a German Shepherd and “Kitten George” a large Maine Coon cat.


Hudson – Good Will Ambassador/Clinic Spokes Dog

Hudson is a Portuguese Water Dog belonging to the Palmer family. Following family tradition, Hudson spends most of his days in the clinic. He takes a personal interest in every patient and client that comes into Sault Ste. Marie Animal Clinic and generally likes to make his presence known. Hudson takes his role as clinic “Spokes Dog” very seriously and frequently dresses up to make PSA announcements on our social media platforms (Facebook, Twitter and Instagram).


Delilah – Patient Advocate/Social Media Influencer

Delilah is a Chihuahua also belonging to to the Palmer family.  She takes her role as patient advocate seriously as she has personal experience with being a patient – she was born here via C-section and after a somewhat rocky start, ended up being a permanent part of the Palmer family.

Due to her tropical heritage (and very short coat), Delilah is always cold – so she has acquired an impressive wardrobe and a reputation for being a fashionista. Like Hudson, Delilah also takes her public role very seriously and often dresses up with him for important Public Service Announcements.


Cricket – Positive Reinforcement and Clicker Training Expert

Cricket is a Parsons terrier belonging to technician Tara. Aptly named (she must have springs in her legs!) Cricket, is an avid obedience, agility and clicker training enthusiast. Cricket and Tara love to offer advice on positive reinforcement training techniques and to entertain you with an impressive repertoire of tricks.

Click Here to see “Cricket’s Corner”.


Oscar – Patient Advocate/Clinic Cat

Oscar earned his name when he was found as a tiny kitten with a badly broken leg by a city garbage truck driver. He captured our hearts as he struggled first with the broken leg then with the secondary nerve damage caused by the fracture. He too has embraced life as a clinic cat and spends his days visiting the hospitalized patients and supervising their care and treatments.

Click here to read here to read some “Oscar’s Success Stories”.