What forms of payment do you accept?
We can accept any of the following payment methods: Cash Personal checks Visa MasterCard Payment is due at the time
admin
My pet needs to come in for a regular exam/minor procedure, but I don’t have time to wait at the hospital the whole time. Can I drop my pet off and pick him/her back up later in the day?
For our clients’ convenience, we do offer drop-off appointments. Please call to arrange this service. We usually ask that you
Is it OK to call with questions about my pet’s health?
Although we can’t provide lengthy consultations or a diagnosis over the phone, we welcome questions from our clients. Please feel
I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?
Call us. Just like doctors, veterinarians sometimes need to try more than one treatment/medication to find the correct solution to
My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?
For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on
I have a hard time controlling my pet in the lobby. Can I make arrangements so I can take him/her into the exam room right away when I arrive?
We are happy to make arrangements to help make your visit as smooth and convenient as possible. When you call
Why do you check my dog’s weight every time he/she comes in for a visit?
We keep track of your pet’s weight just like your doctor’s office keeps track of your height and weight each
I think something’s wrong with my pet. Can I call you and have a veterinarian give me a diagnosis over the phone?
Veterinarians can’t diagnose over the phone. Besides being unethical and illegal, diagnosing by phone doesn’t allow veterinarians to physically examine
I think my pet ate something that could be poisonous, but he/she seems fine. What should I do?
Don’t panic, but call us right away. If it’s outside our normal business hours, follow the instructions to reach the
I think my pet ate something that’s making him/her sick, and he/she has lost consciousness/is having seizures/trouble breathing. What should I do?
Call us at 705-759-8888 right away. We will advise you what to do and where to go from there.